At AV Gas Stove Service, we value your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you engage with our services.
1. Information We Collect
We may collect the following details:
- Personal Information: Name, phone number, email address, and service location.
- Service Details: Information related to the gas stove, hob, cooktop, cooking range, or kitchen chimney services you request.
- Website Usage Data: IP address, browser type, device information, and pages visited to improve our website and services.
- Communication Data: Any messages, inquiries, or feedback provided through our website forms, WhatsApp, or customer support channels.
2. How We Use Your Information
We use your information to:
- Schedule and deliver our gas appliance services
- Contact you for confirmations, updates, or feedback
- Process payments securely
- Maintain service records
- Improve our service quality
- Send promotional messages (only with your consent)
3. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or loss. Your information is stored securely and only accessed by authorized personnel.
4. Information Sharing
We do not sell or share your personal data with third parties, except:
- When legally required to do so
- With trusted partners involved in providing our services (under confidentiality agreements)
5. Your Privacy Rights
You can request to view, update, or delete your personal information by contacting us directly. We respect your rights and respond promptly to all requests.
6. Updates to This Policy
We may revise this privacy policy occasionally. Any changes will be posted on our website with the updated effective date.
7. Contact Us
For any questions or concerns regarding this policy, please reach out:
Phone: 8143755800
Email: info@avgasstoveservice.com